People love us for our support.
We enjoy helping our customers. Other web hosts may tell you that a problem is outside their area of responsibility. That’s not the case with Web Wizards. We have years of experience to draw upon and, when needed, we’ll do the research it takes to solve your problem.
Whatever your question, we’ll provide you with a helpful answer.
Some good stuff to know:
Access your Control Panel anytime day or night for instant and complete control over virtually every feature and option. Add more domains, review billing, change your payment method, submit or review support trouble tickets, update your contact information, increase your quotas, or customize every aspect of your Web site.
To have your Control Panel password emailed to the current email address on your account, use the above link. Simply type in your Login (username) and submit the form, and an email will be sent out immediately. You can find your Login on your most recent billing statement.
Use this link for your email users to change their email password without giving them full access to your Control Panel. This is an easy way to create an email address for people, with a temporary password, and have them use the web page above to change their password to whatever they want, anytime they like.
Browse through our official Control Panel User Guide, with screenshots, available 24/7 as you need it.
If you have trouble using our Trouble Ticket tool in your Control Panel, please send a message to [email protected]. If you are having trouble with your domain name or with receiving email, please send from an outside ISP email address that is working, so that we can respond.
If you have trouble submitting a payment within your Control Panel, use our encrypted online payment form to submit a credit card payment manually. This is not recommended, as it takes 3-5 business days to be applied to your account. Using the Control Panel is instant and automatic.