Support

People love us for our support.

We enjoy helping our customers. Other web hosts may tell you that a problem is outside their area of responsibility. That’s not the case here. We have years of experience to draw upon and, when needed, we’ll do the research it takes to solve your problem.

Whatever your question, we’ll provide you with a helpful answer.

Some good stuff to know:

HSphere Control Panel / Billing System Login

Access the HSphere Control Panel anytime day or night for instant and complete control over virtually every feature and option. Add more domains, review billing, change your payment method, update your contact information, increase your quotas, or customize every aspect of your Web site. Billing emails are sent with this link to login.

Plesk Billing System Login

Access the newer Plesk Billing System (for accounts created in 2020) where you can update your credit card and make payments anytime. Billing emails are sent with this link to login as well.

Plesk Control Panels

Access the newer Plesk Hosting Control Panels  here (your specific panel link is included in your Welcome email sent to you when you ordered) to change your web hosting settings, add databases, etc:

plesk.presswizards.com

plesk2.presswizards.com

plesk3.presswizards.com

Email Support

Please send a message using the link above. If you are having trouble with your website or domain name, or with email using your domain’s mailbox, please send from an outside ISP email address that is working, so that we can respond.